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  • ID duplicate



    In August 2016 I wanted to get married but was told my ID could not be verified as I share an ID number with someone else, I completed all documents requested In August, I have been calling the customer contact centre and told to call again in two weeks as my application is at the last stage, I have been calling for the past 9 months and still not getting any assistance. I cannot apply for passport, I cannot apply for unabridged birth certificates for my children, I cannot get married. , Please assist More...
    (Government, Civil Services, Politics)
    ThuliNG1982's Picture   ThuliNG1982    0 Comments   Comments
  • WEB SITE INFORMATION UNTRUE AND NOT UPDATED.



    WE travelled to Richmond to get Passports - there are glowing reports of the amazing service received in Richmond , on one of the websites, so we thought definitely worth the drive. Well - SORRY FOR US .... they have not done passports since 2015.What a waste of time! and very frustrating. So we decided to call the different offices ( all to prevent having to stand in queues for hours in the larger centres - Pmb in particular) The phone numbers for Howick go unanswered, the 0800601190 says no longer available. UPDATE YOUR WEBSITE AND CONTACT DETAILS FOE ALL OFFICES - More...
    (Government, Civil Services, Politics)
    Oldduck's Picture   Oldduck    0 Comments   Comments
  • Assault



    On 28 January 2017, I went with my mother to the Port Shepstone office. There were a queue of about 30 people. I told my mother to stay in the vehicle and will go and ask if we can collect her passport on a Saturday. As I entered the door a African man shouted at me and said where you going. I said I just need some information. He kept screaming at me and I knew he is not going to assist me. I then preceeded up the stairs. He then grabbed my right arm and swung me around. He pushed me with both of his hands out the door. Again I said I just want to ask a question. I had to leave as I... More...
    (Government, Civil Services, Politics)
    Yolande's Picture   Yolande    0 Comments   Comments
  • Delay in issuing unabridged birth certificate



    I applied for an unabridged birth cert on the 14 August 2014. I was told to wait til 8 October 2014. I called on 8 Oct, they escalated. I was told two weeks. I called on 21 Oct 2014 and was told it was escalated and there is no other way, but to wait for the application to be assigned to someone. I called again on 31 Oct to be told no one has been assigned yet. I was advised that the call centre can only keep escalating it, that they cant contact Head Office, that I cant call or visit Head Office and that I cant re apply either unless Head Office decides to cancel my original application... More...
    (Government, Civil Services, Politics)
    Simonecrookes's Picture   Simonecrookes    0 Comments   Comments
  • HOME AFFAIRS USELESS!!!!!!!!



    IM WRITING ON BEHALF OF A FRIEND WHO IS 30 YEARS OF AGE AND STILL HAS NO ID BOOK. HE CANT DO ANYTHING WITHOUT IT. HE ONLY HAS A PASSPORT. HE HAS BEEN TO NUMEROUS HOMES AFFAIRS AROUND GAUTENG. AND EVERY TIME THEY LOSE HIS PAPERWORK AND HAS TO RESUBMIT AGAIN. HE CANT EVEN VOTE BUY A HOUSE OPEN AN ACCOUNT OF HIS CHOICE. HE HAS TIRED ALL WAYS TO GET HIS ID BUT SOUTH AFRICA HOME AFFAIRS ARE JUST PATHETIC IN THERE WORK ORDER . ALL EMPLOYEES AT HOME AFFAIRS DONT KNOW WHAT THEY DOING BUT THEY EXPECT A SALARY EVERY MONTH .AND NO ONE WILL REPLY TO THIS MESSAGE EITHER I SUPPOSE. More...
    (Government, Civil Services, Politics)
    Lisle's Picture   Lisle    0 Comments   Comments
  • fingerprints not captured



    My name is Mbulawa Simon Malema the bank was processing a loan application for me , then got a call that i should go to Home affairs to get a letter to confirm if my ID was mine ,that is when i got to know that my fingerprints were not captured I needed to make a new application payinng R140.00, take fingerprints and submit new photos which i did again at Maponya MAll on 15 Feb Then was referred to Orlando on 16,17,18 february as they said it can only take 3 days to be resolved since they have direct communication with Pretoria and finger prints and photos submitted again but to this... More...
    (Government, Civil Services, Politics)
    noxwayne's Picture   noxwayne    0 Comments   Comments


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