Home Affairs Complaint

Home Affairs Complaint

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Assault - bad service


On 28 January 2017, I went with my mother to the Port Shepstone office. There were a queue of about 30 people. I told my mother to stay in the vehicle and will go and ask if we can collect her passport on a Saturday. As I entered the door a African man shouted at me and said where you going. I said I just need some information. He kept screaming at me and I knew he is not going to assist me. I then preceeded up the stairs. He then grabbed my right arm and swung me around. He pushed me with both of his hands out the door. Again I said I just want to ask a question. I had to leave as I was scared that he will attack me again.


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