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Home-affairs Complaint - Home-affairs Kempton Park- Incompetency and Mis-information - Birth certificate application
Home-affairs Complaint

Home-affairs Complaint

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Home-affairs Kempton Park- Incompetency and Mis-information - Birth certificate application


I was mis-informed on how to handle the changing of my son's surname from my maiden surname .I was never married to the biological dad and I don't have contact with him for the past 6yrs and my son is now 7yrs.So home-affairs requires a consent from the biological dad I did explain the situation to the lady(Princess)who called me(27/03/14) from headoffice and she just said i must go to the kempton park branch they will assist me.I went there(01/04/14 I was that i need to get a letter from court.I went to court got a letter and went back to home affairs kempton park 03/04/14 i was told that i must go to the high court. The treatment I got yesterday was very bad,incompetent and very condesending. my compliant is why wasn't i told this from the start. I wasted so much time going to and fro. I have submitted this 2012 in June till now I am been sent from pillar to post. I am very unhappy especially with the attitude I recieved from staff from Kempton Park branch starting the manager to the staff. I no longer have leave days from work to be going to the high court. I have all the required documents to support what I am saying even the letter from the court, but i when i told them of this they didn't even ask for the letter to faxed to them insisted that i go to high court. I am treated as though I as a mother I do not have rights to my child whom I raised on my own until I met my husband who raised my child since he was 1 year old until now. Case number 1401048647


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